New Genpact boss: Romania is to investors what Hungary was six years ago
Genpact is the first BPO player that entered on the Romanian market in 2005 and currently has 2 service centres in Romania – in Bucharest and Cluj-Napoca, which employ approximately 1,300 people, according to the growth rate estimated by the company.
With a more than 13-year experience in telecommunications industry, Whelan is also senior vice-president of Genpact, having run the operations of the company in Hungary.
Genpact is currently the biggest employer on the local BPO market, with approximately 1,300 employees at the two services centre in Bucharest and Cluj-Napoca. It has 150 people working in Cluj, but the capacity of the services centre stands at 400-500 employees.